In case any jail or prison officials are asked about the first name that comes to their mind with regard to phone services for the inmates, they would say Securus Technologies.
This is because Securus Technologies understands its customers well. They are constantly asking for feedback from their customers and incorporating it in their products and services. In fact, I have been told that nearly every week, Securus Technologies is coming out with a new product, a new service or some kind of an innovative feature on its existing product.
Rather, Securus Technologies is the only company that is asking its existing customers as well as the prospective ones to visit their facility that is in Texas. It is an open invitation. They can visit any time. Basically, I understand very well what Securus Technologies is trying to do here. This is their way of informing the officials at the prison facilities about the products that are available for them to use. Besides, they would be explained how to use these products and services in the best possible way. Any features or special attributes will be well explained by the people here at Securus Technologies. In addition, they would be told how these attributes can help them in performing their functions well.
I do remember when some prison officials had called Securus Technologies to ask about their covert feature. At that time the authorities were busy in some investigation. They understood the usage of this feature and made use of it in their investigation too. This helped them to catch hold of the culprit and get a search warrant for the corrupt official. This also helped in apprehending the contraband. This way Securus Technologies is able to nab criminals and enhance safety. This way they are able to make the facility safe for the inmates.