Securus Technologies is a leading inmate communications company that serves over 3,400 law enforcement and correctional agencies in North America. The products and services of the company reach out to more than 1.2 million inmates in the country. The company believes that technology has a pivotal role to play in the field of inmate communication and modernizing the incarceration experience. It is for this reason, the company recently announced that it is has invested over $600 million in recent years to improve technology and in research and development. It helps the company to come up with the innovative products and services, which helps the prisoners as well as the inmates.
Securus Technologies has its headquarters in Dallas, Texas, and has over 1,000 employees working for the company. The workforce of the company continues to increase gradually as the firm’s grip in the field of inmate communication and correctional sphere continues to enhance. One of the reasons why Securus Technologies has been able to improve its stronghold in the highly competitive space of correctional services and inmate communications is its focus on customer service. The company also won the Golden Stevie Award for the best customer service training team, which shows the standards Securus Technologies like to maintain internally. The company won the Gold Stevie award for the best customer service beating over two thousand competitors from various sectors from across the globe.
In order to share the love and appreciation the company has been receiving from the customers, Securus Technologies recently shared a press release online where it showcased the parts of the letters written to the company by the law enforcement officials. In the press release, the comments by law enforcement officials clearly showcase how the technology offered by Securus Technologies is bringing a revolutionary change in how they perform and how easy it has become to catch hold of the culprit. The law enforcement agencies and its officials believe that Securus Technologies and its products and services have helped tremendously in keeping the environment safe inside the jail premises, and in the community as well.
The CEO of Securus Technologies, Rick Smith, also extended an open invitation to the existing and potential investors and customers of the company to visit and check out the technology center of the company situated in Dallas, Texas. Rick Smith is confident about Securus playing a significant role in the correctional space of the future and wants to share and showcase the development company has made by inviting the customers and investors at its technology center. I am working with the crime unit in Texas and have used the LBS and Investigation Pro services offered by Securus Technologies on many occasions, and found it highly useful in catching the offenders.