Securus Technology-Bridging the Distance between the Inmates and their Families

When our close family members are caught committing crimes, we are filled with anger and grief at the same time. We try everything to keep them away from jail because we want them close to us. Sometimes we manage by spending massive amounts of money on lawyers to defend them in court. Other times, we are unfortunate and our beloved ones end up in jail. Some sentences are relatively short while others take years. Any period away from the people we are used to having around can hurt us. It is even worse when we do not get a chance to talk to them.

Securus technology is making it easy for us by providing us with means to keep in touch with the inmates. The opportunity to communicate with our relatives in prison does not compensate their absence, but it eases the pain of being away from them. Securus technology is a profit making organization that collaborates with the penitentiary as their technology service providers. Securus technology has provided the correction services with gadgets that allow the inmates to have visual and audio calls with their family members.

The gadgets are skillfully programmed to ensure that detainees do not use them for destructive purposes. The company has made it possible for the officials to monitor all the communication of the prisoners and the outside world. This assists in that, the officials can file an investigation immediately they realize questionable calls going on.

Securus gadgets are safely secured and have been used in many investigation services. The government also employees the company to safeguard their database to ensure they do not land in the wrong hands. Securus technology is among the best correctional services. Many users have left a positive review for the innovations that Securus Company is continuing to provide for the detainees.

A Review Of The Successful Career Of Rick Smith

Rick Smith serves as the chief executive officer of the renowned Securus Technologies. The company is known for providing criminal and civil justice technology services to correctional facilities. Under Rick’s leadership, the entity has managed to work closely with law enforcement officers to enhance corrections and monitoring, investigations and public safety.

Rick assumed the leadership of the institution in 2008. Over the years, the executive has displayed visionary leadership that has enabled the company to grow and have a competitive edge in the inmate communications industry. His focus, drive and vast experiences have enabled him to develop effective strategies for the company.

The reputation of Rick Smith Securus Technologies has attracted many qualified personnel to the company. These professionals have played an integral role in developing innovative products and services that continues to elevate the status of the company. His record of accomplishments is unrivaled. Smith has vast knowledge in finance, telecommunications, business development, information technology and operations.

Learn more: https://en.wikipedia.org/wiki/Securus_Technologies

For nine years, Rick worked for Eschelon Telecom as the chief executive officer. During his tenure, he was able to enhance the company’s revenue from $30 million to $350 million. In addition, he augmented the entity’s EBITDA to $80 million, a CAGR of 48 percent. His organizational skills ensured that the company maintains its leadership position in the competitive telecom industry. Owing to this success, Smith was mandated with the duty of ensuring that the company undertakes a successful initial public offering (IPO). In the summer of 2005, Eschelon Telecom announced that they had undertaken a fruitful IPO.

At Frontier Corporation, he held various positions. Rick has also been the vice president of Midwest Telephone Operations and director of Network Plant Operations. For a long time, he worked as the chief information officer and controller for Global Crossing North America.

When he was being recruited by Securus Technologies, the chairman of the company, Richard Falcone, posited that Rick was the ideal choice to continue with his experienced hand in ensuring that the corporation is steered to profitability. Under his transformative leadership, the Dallas-based company has been able to serve over a million inmates, correctional agencies, more than 3,000 public safety and law enforcement across North America.

Securus Technologies remains committed to its mission of serving and connecting people by offering innovative incident management services, information management solutions, public information and inmate self-service. In addition, the corporation offers emergency response, biometric analysis reports, information management, communication services, investigation and monitoring of products and services.

Rick has a sound educational background. He has an associate’s degree from the renowned Rochester Institute of Technology. Rick is also an alumnus of the State University of New York and the University of Rochester where he earned his master’s degree in engineering and MBA respectively. Smith holds a bachelor’s degree in engineering from the esteemed State University of New York at Buffalo. Visit securustechnologies.com for more info.

Securus Technologies – Significant Player in the Correctional Space of the United States

Securus Technologies is a leading inmate communications company that serves over 3,400 law enforcement and correctional agencies in North America. The products and services of the company reach out to more than 1.2 million inmates in the country. The company believes that technology has a pivotal role to play in the field of inmate communication and modernizing the incarceration experience. It is for this reason, the company recently announced that it is has invested over $600 million in recent years to improve technology and in research and development. It helps the company to come up with the innovative products and services, which helps the prisoners as well as the inmates.

 

Securus Technologies has its headquarters in Dallas, Texas, and has over 1,000 employees working for the company. The workforce of the company continues to increase gradually as the firm’s grip in the field of inmate communication and correctional sphere continues to enhance. One of the reasons why Securus Technologies has been able to improve its stronghold in the highly competitive space of correctional services and inmate communications is its focus on customer service. The company also won the Golden Stevie Award for the best customer service training team, which shows the standards Securus Technologies like to maintain internally. The company won the Gold Stevie award for the best customer service beating over two thousand competitors from various sectors from across the globe.

 

In order to share the love and appreciation the company has been receiving from the customers, Securus Technologies recently shared a press release online where it showcased the parts of the letters written to the company by the law enforcement officials. In the press release, the comments by law enforcement officials clearly showcase how the technology offered by Securus Technologies is bringing a revolutionary change in how they perform and how easy it has become to catch hold of the culprit. The law enforcement agencies and its officials believe that Securus Technologies and its products and services have helped tremendously in keeping the environment safe inside the jail premises, and in the community as well.

 

 

The CEO of Securus Technologies, Rick Smith, also extended an open invitation to the existing and potential investors and customers of the company to visit and check out the technology center of the company situated in Dallas, Texas. Rick Smith is confident about Securus playing a significant role in the correctional space of the future and wants to share and showcase the development company has made by inviting the customers and investors at its technology center. I am working with the crime unit in Texas and have used the LBS and Investigation Pro services offered by Securus Technologies on many occasions, and found it highly useful in catching the offenders.

 

 

 

Securus Technologies Moves On Its Path To Success

In case any jail or prison officials are asked about the first name that comes to their mind with regard to phone services for the inmates, they would say Securus Technologies.

 

This is because Securus Technologies understands its customers well. They are constantly asking for feedback from their customers and incorporating it in their products and services. In fact, I have been told that nearly every week, Securus Technologies is coming out with a new product, a new service or some kind of an innovative feature on its existing product.

 

Rather, Securus Technologies is the only company that is asking its existing customers as well as the prospective ones to visit their facility that is in Texas. It is an open invitation. They can visit any time. Basically, I understand very well what Securus Technologies is trying to do here. This is their way of informing the officials at the prison facilities about the products that are available for them to use. Besides, they would be explained how to use these products and services in the best possible way. Any features or special attributes will be well explained by the people here at Securus Technologies. In addition, they would be told how these attributes can help them in performing their functions well.

 

I do remember when some prison officials had called Securus Technologies to ask about their covert feature. At that time the authorities were busy in some investigation. They understood the usage of this feature and made use of it in their investigation too. This helped them to catch hold of the culprit and get a search warrant for the corrupt official. This also helped in apprehending the contraband. This way Securus Technologies is able to nab criminals and enhance safety. This way they are able to make the facility safe for the inmates.